Vodacom repair call centre 082 1944. I phoned customer services who were helpfull, confirmed again that the account was not in arrears, but that they cant reconnect it as it is a separate section and accounts are closed after 17h00. Then on 7 February 2017, Vodacom deduct R3,513.22 from my bank account. By continuing past this page, you agree to our. Jump to. Since her passing I tried numerously to do a change of ownership, but to no avail. nope, you can't keep your telkom email address. By continuing past this page, you agree to our, Suspensing account whilst paid: Vodacom Notification - I0407326-7. Suggested Posts. So, with regards to my previous 3rd complaint logged, I got a call from Vodacom asking me to pay at a Vodashop- and he was still unable to provide Vodacom's bank details! Once again, make sure your details are correct, especially your Vodacom account number. Contact us on ***** or email to OBSC.Riskvodacom.co.za to avoid further legal action. Account Number: I3748376 Since having this contract Vodacom has messed around because of payment dates and suspending my account. After the 24 th of March 2018, all old codes will be switched off. I recieved an email that the acount is in arrears; phoned in and the reply was that the account is paid up to date. Vodacom helpdesk operating hours: Monday - Friday 8am to 5pm. From the home screen, click on the menu at top left, and select My Account. Email or Phone: Password: Forgot account? There are plenty of ways to find your Vodacom account number without calling the call centre. Follow the steps bellow to claim and / or obtain your free Vodacom email account. At an ATM. Email it to reactivations@vodacom.co.za or fax it to 011 546 8156 The documents required and T&Cs are specified on the Reactivation Form. Consumer complaints & negative reviews. The last communication I received from vodacom was 25 November 2019. Create New Account. Step 3. Our friendly consultants will be more than happy to help. Follow these instructions to set up your phone for POP3 email.Please note that these instructions are based on a POP3 email account. Dear Customer, Thank you for making us aware of your complaint. Sign Up. Log in or Register now! The SMS told me to send the code ARR to 31050. 2. Request a call back . Thereafter they did not phone or email me regarding any outstanding amounts. Regards, I cancelled my vodacom contract at the Midrand premises on 01 Mar 2020 and sent the cancellation documents to the relevant email with the help of a Vodacom consultant. 3. Vodacom needs to remove the incorrect listing on the credit bureau as a matter of urgency and update my account with the payment made, else I will use this to make me famous, COMPLAINT #6240 - Billing or Collection Issues. Payments Contact Centre 082 17855. Go to Help; Get in touch menu item. Then I decided to buy a new phone and take up a contract in March this year. Hi What is the vodacom fax or email where I can send my proof of payment? truly bad service. Step 2. I have tried everything. Manage my account; My balances; My bill; My services; Check upgrade status; My orders. Firstly my account was in credit since December 2019. Simply select Vodacom (Pty) Ltd from the list of beneficiaries. I arranged to make the pay date the 10th of the month, and it was confirmed. Thanks. Still no joy with Vodacom, does anyone have an email address, I think their customer service section is either dead or just ignoring my mails. Qualifications: Bachelor of Accounting Science (Honours) (Unisa) and MBA (Southern Queensland University, Australia), Associated General Accountant and Commercial and Financial Accountant (SA) Shameel joined Vodacom in 1994 and currently serves as Chief Executive Officer at Vodacom Group Limited, a position he has held since 2012. Service: Old Code: New Code: Account enquiry: NA: 137: For more info please visit Vodacom online. My Vodacom account went into arrears last month. If you have a web-based email account, such as Hotmail, Yahoo! Please note, that in line with Vodacom's aim to respond to customers' queries quicker, we have temporarily replaced the email function. Vodacom needs to ensure that the monies I paid gets allocated to the correct account! Step 3. Business in retail stores . What document file format is acceptable? It happened before and should never have happened. Request a call back and a sales consultant will get back to you as soon as possible. Customer Care and social media are unable to fix thi I send them email to complain. Webmail offers you a free email address as well as free cloud storage, free sms and more. Consumer complaints & negative reviews. 10. Vodacom email login; Message+ App; My Vodacom App. Vodacom Business Data will be available through all existing sales channels. After I went to a vodacom store I was assisted in what to do. Option 1: Vodamail USSD code. or. If you're not one of our subscribers don't worry, you can still view all of the Community content. View more. We aim to get back to you within 24 hours. We make people's voices heard! Also my contract has ended but I have been unable to cancel it due to this issue, which means now Vodacom is squeezing additional months out of me without my consent. If vodacom does not sort out this issue and refund me all my money I will have to take it up with higher authorities. I replied RESUB and waited a few days but nothing happened. Go to Account Details, and click More Details. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with Vodacom Customer Service. Calls are FREE from a Vodacom Cellphone. Business customer Corporate customer Close Close . This basic feature phone is designed with senior citizens in mind. 8. i. Check out all the latest phones and devices at Vodacom Online: Please note standard data charges apply when viewing this media * Connecting for Good; Latest Stories; Grab a deal; Categories; Contact; Call Us. Despite that, my services were suspenses without further prior notice yesterday. The MyVodacom app is your go-to place for all things Vodacom. Thats almost R60000 per year. Step 2: You will receive an SMS immediately with a link to the vodamail WEB portal. As Vodacom never sorted out my bill for the previous year, I went to the bank and cancel the Debit Order. Initial Vodacom complaints should be directed to their team directly. I can not attach them as email on the Live mail account. He has extensive telco experience having operated at a … See emails attached below. Please remember to attach your proof of … Suddenly Vodacom reverses the credits for no apparent reason, and this out me in arrears with more than 90 days. To get in contact with us, please call our Customer Care on 082 111 or select the 'Contact us' option to view additional contact details. i called the next day and the customer services person said no vumatel was not down, my account was in arrears from july (Vodacom had double charged me but they were supposed to reverse the duplicate charge) i disputed this but the agent said he couldn't create a service request because his system was not working. Please select the topic you are enquiring about below. Businesses. Email the completed form to: [email protected] Download form . My Vodacom is a self-help services channel which lets you conveniently manage cellphone numbers billed to your account via desktop, mobile and app. Vodacom | 9th Jul 20. 9. We can't wait for you to get involved! 1. I sent the code to 31050, I the received a new SMS from vodacom to reply RESUB to let the debit order go off again or to reply PTP to make a cash payment. Not Now. I have now opened this new account but have no access to any previous contacts. Jobs at Vodacom. Business hours Monday - Friday 8am - 5pm. Most banks offer this facility. See more of Vodacom on Facebook. The MyVodacom app. The High Court was this week turned into a battleground as lawyers representing Vodacom Lesotho and the Lesotho Communications Authority (LCA) sought to … Log in to your internet banking and select Vodacom (Pty) Ltd as a beneficiary. This action has … Contact us. Awaiting an urgent response. My Vodacom App; My account. 2. I picked up my phone to make a phone call today, and find out my account is been suspended. I did call again on the 13th of Jul and spoke to a gentleman asking him what is my account in arrears and he confirmed R 1680.00. Need email address. Simply go to the counter. I have to verify my details again!!! You can fill out a contact form on their website www.telkom.co.za, or write a letter to Telkom, 61 Oak Avenue, Centurion, Gauteng, South Africa. Why couldn't the previous call agent not have informed the accounts department what the call relates to!? On 2016/8/26 I started to pay more and was in arrears. Enter it exactly as it appears on your statement, with the slashes and last digit (e.g. With My Vodacom you can now upgrade online, buy data, view your monthly bill and access many more self-service options. ! Email Vodacom customer service help at this email address for the fastest reply. I sent the code to 31050, I the received a new SMS from vodacom to reply RESUB to let the debit order go off again or to reply PTP to make a cash payment. Easily accessible on your cellphone, tablet or computer. Sections of this page. My contract was converted to pre-paid on 12/04/2016 (after a week of struggling to get it done) and them Vodacom just deleted the e-mail address that i have been using for years off their system. This is utterly unacceptable, discomforting and took another 45 minutes of my time to resolve an issue caused inside vodacom and not on my side. i have cancelled it to move to Afrihost and GConnect and i have been barred access from my telkomsa account. Vodacom has allowed that 2 extra accounts have been added to my account without my consent or knowledge. Accessibility Help. Click to indicate what problem you are emailing about and we can share our best customer recommended talking points to include in your email so you get a faster reply and better results. This action has been placed on the credit bureau and has given me a bad rating. Vodacom Commercial Park, 3rd Floor 082 Vodacom Boulevard, 1685, Gauteng, Midrand. Now the latest trick is the fact that my account is in credit, which is proved with a statement from Vodacom itself, however they suspend ALL my services and claim I am in arrears. Step 2. ... Easy access to upgrade online or create a Vodacom Email address; Register now - it's FREE! As I had no access to the account myself, I could not answer the questions asked to prove who I was. Vodacom Email; Vodacom Email. Create New Account. Needles to say that my email address and aliases are connected to this number and I seriously do not want to lose this number especially my email addresses. Solved: Good day i'm a new customer and already have a complaint, please provide me a email address i could email regarding my query. For the next 7 months nothing was deducted from my account through debit order. Press alt + / to open this menu. Vodacom South Africa Cellphones; Tablets; Routers; SIM cards My cell phone contract with Vodacom fell into arrears while I was hospitalised, I started receiving harassing telephone calls every day, particularly in the early mornings between 6 and 8. the first agent I spoke to made an arrangement to place my account into pre paid mode, and then I needed to settle the arrears. Vodacom Commercial Park, 3rd Floor 082 Vodacom Boulevard, 1685, Gauteng, Midrand, Firstly my account was in credit since December 2019. The account has not been cancelled to date - Billing continued since and to date Vodacom has me in arrears. When submitting your documents to Vodacom, please make sure that its in the following file format: 2. After struggling with vodacom I finally received an itemized billing which indicated that an extra number was added to my contract. So my statement for end of August indicates my account as being up to date. He then advised me to go into a standard bank and just give my account number to pay. Vodacom sent me an SMS to notify me about the situation. Get a FREE @vodamail.co.za account. Kindly be advised that a consultant will make contact with you in due course to assist with your query. Please can Vodacom provide me with the proper account number for myself as well as the bank details. At Vodacom, we know that a healthy life is one where you are able to strike a balance between a challenging and exciting professional life, and rewarding private life. My old email address was closed because Microsoft said it was being accessed by someone else. Support. Site links. The account has not been cancelled to date - Billing continued since and to date Vodacom has me in arrears. Business in retail stores . This week having received a notification that my account was in arrears, I have spent at least 2 hours writing emails, waiting on the phone, in an endeavour to obtain an account so that I can pay the same. Despite that, my services were suspenses without further prior … I then find out about the arrears and I pay my account on 14 August, send the proof of payment through but to date I am still in arrears. If you're using a POP3 email account in your email application on your computer, you can also set it up on your phone. International Roaming; International calling; Coverage map; Security menu item. So my statement for end of August indicates my account as being up to date. Suddenly Vodacom reverses the credits for no apparent reason, and this out me in arrears with more than 90 days. Vodacom E-school; Link App; Power Hour; Talking Points; Help & Support menu. Vodacom refuse to listern to my complain and Kagiso is doing nothing ftom his side to sovle my problem i want my money back in my account before closing date 07/06/2016 all … Available to ALL Vodacom customers. Fill in the form. View My Vodacom. In one month they had not sort out my account at all. Then I'm told my account is in arrears after a long wait. Vodacom sent me an SMS to notify me about the situation. ***Please note*** Beware of phishing scams. Find a store . Premium email account available with extra mailbox storage space. Find your nearest Vodacom store online. The email address I gave as a contact did not receive the security code you said I needed. Are you aware of any Fraudulent communications being sent on our network? Recharge your airtime using the new Vodacom prepaid recharge contact number. - it 's packed with great features and info you need to use the settings for web-based account... Track my order ; order history ; buy data, view your monthly bill and many! 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That it will not happen again consultants will be more than 90 days up my phone to make phone. Been suspended buy airtime ; Messaging to me and I could not even speak to a Vodacom store I.. Simply select Vodacom ( Pty ) Ltd as a beneficiary around because of payment too arranged to make pay. File format: 2 account ; my orders, free SMS and more email OBSC.Riskvodacom.co.za!